Our Service & Parts Staff


Click on one of the people below to find out more information.

  • Joe Machado
    Service Manager
    510-287-8535


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  • Oscar Guerrero
    Service Manager
    510-287-8535

    What Our Customers are Saying

    • Oscar Guerrero is very professional, courteous and provides excellent service...
    • I was helped by Oscar Guerrero at Mercedes-Benz in Oakland, and he has helped me for many years...
    • MBZ Oakland is the BEST!!! The staff treats me like royalty.
    • Very gracious and professional...
      CLICK HERE
      FOR FULL TESTIMONIALS

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    • Garland Steiding
      Service Manager
      510-287-8535


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    • Casey Beaven
      Loaner Vehicle Manager
      (510) 281-8535


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    • Omar Lott
      Service Advisor
      (510) 281-8535


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    • Brad Newnham
      Service Advisor
      510-287-8535

      What Our Customers are Saying

      • Brad is an exceptional person. He always makes sure everything is perfect. He is a great asset to your organization...
      • We have always trusted Brad Newnham to take care of our service needs...
      • Whenever I hand my key to Brad, I know things will be done right!
      • Brad Newnham is awesome, and that is why I bring my car to him, and not to any other dealer. He is caring, passionate, accommodating, and extremely knowledgeable...
      • Brad is an outstanding representative of your dealership. Always exceptional service...
      • This is our third family car that we regularly have serviced and repaired at MB Oakland...
      • I buy Mercedes-Benz because of the Service Department...

      CLICK HERE
      FOR FULL TESTIMONIALS

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    • John Jackson
      Service Advisor
      510-287-8535

      What Our Customers are Saying

      • The only way to improve it would be if it was free!
      • My experience with Oakland Mercedes-Benz has always above and beyond what I expect. There Service is always the BEST...
      • The entire Mercedes-Benz facility in Oakland is an outstanding Dealership...
      • John Jackson has been providing an outstanding service at Oakland Mercedes-Benz...
      • John Jackson is a pleasant person and is always helpful and takes care of all needs...
      • Mr. John Jackson is patient, understanding and trustworthy...
      • I would have to say if It was not for our service advisor John Jackson we would have not purchased another MB...
      CLICK HERE
      FOR FULL TESTIMONIALS

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    • Peter VanLaar
      Service Advisor
      510-287-8535


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    • Rafael Ramirez
      Internal Service Advisor
      (510) 281-8535


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    • Michael Sanchez
      Service Advisor
      510-287-8535


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    • Tom Yang
      Service Advisor
      510-287-8535


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    • Robert Vergel De Dios
      Parts Manager
      510-832-6030


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